Exchange & Return Policy – Zahyat
Exchange & Return Policy – Zahyat
At Zahyat, we care deeply about your satisfaction and strive to provide a premium and seamless shopping experience. You may return or exchange your order within 3 days of receiving it, subject to the following conditions:
💜 Conditions for Return or Exchange:
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The item must be in its original condition, unworn, unwashed, and unaltered.
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The original tags and packaging must be intact.
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Sale or promotional items are non-returnable/non-exchangeable, except in case of a manufacturing defect.
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Lingerie and sleepwear items cannot be returned or exchanged for hygiene reasons.
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The customer bears the shipping cost for returns or exchanges unless the reason is a mistake by Zahyat or a manufacturing defect.
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Once approved, the replacement or refund will be processed within 7 business days to the original payment method.
📩 How to Request a Return or Exchange:
You can contact us via email or WhatsApp, providing your order number and product photo:
📧 [email protected]
📱 +966559181847