Terms & Conditions – Zahyat

Welcome to Zahyat, your destination for premium abayas and women’s fashion.
By using our website or application, you agree to these Terms and Conditions, which govern your relationship with us as a customer.

1. Definitions

• Store: Refers to Zahyat’s online store and all its affiliated digital channels.

• Customer: Any person using the website, placing an order, registering, or communicating with us.

• Agreement: Refers to these Terms & Conditions and all related policies (Privacy Policy, Exchange & Return Policy, Shipping Policy, etc.).

2. Eligibility

1. To use Zahyat, you must be at least 18 years old and have full legal capacity.

2. By using the website, you confirm that you are legally competent to contract.

3. Zahyat reserves the right to refuse or cancel any order containing false or misleading information.

3. Account Registration

1. When creating an account, you must provide accurate and updated information.

2. You are responsible for maintaining the confidentiality of your account credentials.

3. Zahyat reserves the right to suspend or terminate accounts violating these Terms.

4. Products & Prices

1. All prices are displayed in SAR and include VAT where applicable.

2. Zahyat reserves the right to update prices, offers, or discontinue any product without notice.

3. Product colors and details may vary slightly due to lighting or display settings.

5. Orders & Payments

1. Orders are confirmed after successful payment and official confirmation is sent.

2. Secure online payment options are provided through trusted partners (e.g., Tamara).

3. Zahyat reserves the right to cancel suspicious or unavailable orders.

4. Orders are not considered final until official confirmation is received.

6. Shipping & Delivery

1. Shipping is handled by certified partners across Saudi Arabia.

2. Typical delivery time is 2–5 business days from order confirmation, depending on region and demand.

3. In case of unavoidable delays, customers will be notified ly.

7. Exchange & Return Policy

1. Customers may request exchange or return within 3 days of receipt only if:

   • The product is defective or mismatched in size or deion.

   • The product is unused and in its original packaging.

2. Worn, altered, or used products are not eligible for return.

3. Refunds are issued as store credit or exchanged for another item.

4. Cash refunds are not provided.

8. Intellectual Property

1. All content displayed on Zahyat (including images, designs, and text) is owned by the store and protected under Saudi intellectual property laws.

2. The trademark “Zahyat” and all related logos are registered and legally protected.

9. Communication & Notifications

1. Official communication occurs through registered email or phone.

2. Receipt of notifications via these channels constitutes official notice.

3. Zahyat may send marketing messages with prior consent; customers can unsubscribe anytime.

10. Limitation of Liability

1. Zahyat is not responsible for delays or misuse of products after delivery.

2. The store shall not be liable for indirect or consequential losses.

3. Zahyat complies fully with Saudi e-commerce and consumer protection laws.

11. Governing Law

These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia, and any disputes shall be subject to Saudi jurisdiction.

12. Modifications

Zahyat reserves the right to amend these Terms at any time without prior notice.
Continued use of the website constitutes acceptance of the updated version.

13. Contact Us

For inquiries or feedback, please contact us at:
📧 Email: [email protected]
📱 Phone: +966 55 918 1847

14. Language

The Arabic version of these Terms & Conditions is the official and legally binding reference.
In case of discrepancies between translations, the Arabic version shall prevail.