Shipping & Delivery Policy – Zahyat

Shipping & Delivery Policy – Zahyat

Shipping & Delivery Policy – Zahyat

Last Updated: [Update Date]

At Zahyat, we ensure your orders are delivered quickly and safely through trusted couriers across Saudi Arabia.

1. Delivery Coverage

We deliver to all cities and regions within Saudi Arabia.
For locations outside courier coverage, we will contact you to arrange an alternative delivery or pickup option.

2. Delivery Time

Orders are processed within 1–2 business days after payment confirmation.
Delivery takes 2–5 business days, depending on your location and courier.
During promotions or peak seasons, slight delays may occur.

3. Shipping Fees

Fees are displayed during checkout before payment.
Free shipping may apply to selected orders or during promotional campaigns.
For returns or exchanges, customers pay the shipping cost unless the error is from Zahyat or the product is defective.

4. Order Tracking

Once shipped, a tracking number is sent via SMS or email.
You can track your shipment on the courier’s website or through your Zahyat account.

5. Delays or Lost Shipments

If your delivery is delayed, please contact our support team.
Zahyat is not liable for courier delays or incorrect address details.
If the courier loses your order, Zahyat will resend it or issue a full refund.

6. Order Modification or Cancellation

Orders cannot be canceled or changed after shipping.
Exchanges or returns can be made after delivery under our Exchange & Return Policy.

7. Contact Us

For shipping inquiries, contact us at:
📧 [email protected]
📱 +966 55 918 1847