🛡️ Privacy & Data Protection Policy – Zahyat

Last Updated: October 31, 2025

This Privacy Policy is designed to ensure the protection of our users’ personal data and to comply with the Saudi Personal Data Protection Law (PDPL).
By using this website, you agree to the terms outlined in this policy.

1. Data Collected

1.1. Personal Data We May Collect:

Full Name
Email Address
Mobile Number
Postal Address

1.2. Methods of Data Collection:

Directly when registering, placing an order, or contacting us.
Indirectly through cookies when browsing the website.

2. Purpose of Data Collection

We use personal data for the following purposes:

To complete registration and purchase processes.
To enhance user experience and personalize content.
To respond to inquiries and complaints.
To send updates, notifications, and marketing offers (upon consent).
To analyze data and improve our services.

3. Data Protection

We are committed to protecting your personal information by:

Storing data on secure servers located within the Kingdom of Saudi Arabia.
Using encryption technologies and network protection systems.
Restricting data access to authorized personnel only.

We also implement SSL encryption to protect sensitive information, and we do not store payment data on our servers.

4. Cookies

We use cookies to improve website performance and user experience. They help us:

Remember shopping cart contents.
Save user preferences.
Analyze browsing behavior to enhance our services.

You may control cookies through your browser settings, but disabling them may affect some website features.

5. Data Sharing

We do not sell or exchange personal data with any third parties, except:

Authorized service providers or platform operators (under confidentiality obligations).
When disclosure is required by law or regulation.

Non-personal data may be shared for statistical or marketing purposes.

6. Data Subject Rights

You have the following rights regarding your personal data:

The right to know how your data is collected and used.
The right to access your personal information.
The right to correct inaccurate data.
The right to request deletion of data unless prohibited by law.
The right to withdraw consent for data processing.

You can exercise these rights by contacting us via the channels listed below. We will respond within 7 business days at no cost.

7. Legal Basis for Data Processing

Personal data is collected and processed based on your consent.
You have the right to withdraw your consent at any time unless a legal or contractual basis requires continued processing.
You may contact us by email to request consent withdrawal or for any related inquiries.

8. Data Retention and Deletion

We retain personal data for a period not exceeding three (3) years from the date of collection unless legal or contractual obligations require otherwise.
After this period, data will be securely deleted in a manner that prevents recovery or reuse.

9. Data Breach Management

In the event of a data breach involving personal information, we will notify users within 7 business days via email and website announcements.

10. External Links

Our website may contain links to external websites that are not under our control.
We are not responsible for their content or privacy practices.
Please review the privacy policies of those websites before using them.

11. Data Protection Officer

The Zahyat Management team is responsible for protecting personal data and handling any related requests or complaints.
You may contact us at:
📧 Email: [email protected]
📱 Phone: +966 55 918 1847

12. Complaints and Inquiries

For any complaints or inquiries regarding this Privacy Policy or how your data is processed, please contact us via email:
📧 [email protected]

13. Policy Modifications

We reserve the right to modify this policy at any time.
Users will be notified of any updates, and continued use of the website indicates acceptance of the revised version.

14. Governing Language

The Arabic version of this policy is the official and legally binding reference.
In case of any conflict between the Arabic and English versions, the Arabic version shall prevail.